Legal

Privacy Policy

Information collected

When you submit a request, we may collect your name, phone number, email address, property state, property type, property use, estimated home value, approximate mortgage balance, estimated credit range, requested cash amount, purchase information, age range when relevant to reverse mortgage options, goal, timeline, preferred contact time, notes, page URL, referrer, lead identifier, landing page details, and tracking parameters such as UTM source, GCLID, GBRAID, WBRAID, FBCLID, or MSCLKID.

How information may be used

Your information may be used to review your request, contact you about mortgage options, connect you directly with one licensed mortgage professional or their authorized team member, improve this website, measure advertising performance, prevent misuse, and comply with applicable laws.

How information may be shared

This request is designed for one direct connection, not a multi-lender marketplace blast. Your information may be shared with one licensed mortgage professional, their authorized team member, or the licensed mortgage company connected directly to your request. Website hosting, form processing, analytics, and operational service providers may also process information as needed to operate the site.

Contact and opt out

You may opt out of calls, texts, or emails by following the instructions in the message or telling the contacting party that you no longer wish to be contacted. Message and data rates may apply.

No lender relationship

OneRequest is an independent information request site and is not a lender. This website does not make loans, issue approvals, quote rates, or commit to lend.

Security and retention

Reasonable administrative and technical safeguards should be used to protect submitted information. Information may be retained as needed for operational, legal, compliance, and recordkeeping purposes.